Privacy Policy

Last updated: October 2, 2026

Information we collect

When you submit our inquiry form we collect the details you choose to provide: your name, phone number, email address, organisation, inquiry type, team size and message. When you call or visit, we may note details needed to fulfil your order, such as sizes and patch requirements.

How we use it

• To respond to your inquiry and prepare quotes
• To fulfil orders, alterations and patch work
• To contact you about your order using your preferred method

We do not sell or rent your personal information, and we do not use it for unrelated marketing.

Form processing

Inquiry form submissions are delivered to us by a third-party form service. That provider processes the data only to deliver your message to us.

Cookies and local storage

This website does not use advertising or tracking cookies. It stores a small value in your browser’s local storage to remember when you closed an on-screen notice. Google Fonts are loaded to display text, and the interactive map is only loaded from Google Maps if you choose to open it.

Your choices

You can ask us to update or delete the information you’ve sent us at any time. Call (216) 631-2211 or write to us at 9861 Lorain Ave, Cleveland, OH 44102.